Hate shipping forms, customs brokers, and surprise fees?
This is where Dunlighten really shines:
No paper work. Door-to-door. Fixed price. Local labels.
Just give us your shipping address and what you're buying.
Nobody asks for your business name, tax ID, or company registration.
Your customers think it shipped from local — they never know it came from China, if you prefer.
Let's be honest — importing from China can be a headache.
But with Dunlighten, it's as simple as ordering a pizza from your favorite spot around the corner.
We handle the paperwork, the customs, the shipping. You just handle your business.
What Do We Do Differently?
Door-to-door delivery across Europe, North America and Asia — From your supplier's factory in China straight to your warehouse, store, or even your home.
Fixed, all-inclusive price — One price covers everything: shipping, customs clearance, duties, and taxes.
Zero hassle — We handle all the paperwork. We don’t even need your business information. You worry about nothing.
Zero hidden fees — No surprise charges. What we quote is what you pay.
Who Is This For?
Small and medium-sized businesses that are new to importing.
Companies that want to focus on selling, not on logistics.
Anyone who wants a transparent, simple, and reliable shipping experience.
No Order Is Too Small — or Too Large
Whether you need to ship a single carton or a full container — whether it's a one-time order or a long-term partnership — Dunlighten treats every client with the same attention and care.
Frequently Asked Questions
Still have questions? Take a look at the FAQ or reach out anytime.
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Nope. Not at all. We work with individuals, startups, and small businesses alike. You don't need to provide any business registration, tax ID, or company number. Just tell us what you're shipping and where it's going — we'll handle the rest.
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Zero. We do all the paperwork on our end. All you need to do is give us your shipping address and a quick description of what's in the box. We take care of the customs forms, commercial invoices, and everything else — you don't touch a single document.
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We do — completely. Our fixed price covers customs clearance, duties, and taxes. There's nothing extra for you to pay, no surprise charges at the border. We handle it all so your package clears smoothly and arrives at your doorstep with zero hassle.
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No. Your name won't appear on any customs declaration or import record. Our local partner in your country handles the clearance under their own name — they pay the duties, take legal responsibility, and receive the goods. After that, they forward it to you via domestic courier or trucking.
So from the perspective of your country's customs authority, the record shows our partner as the importer — not you. There's no paper trail linking the shipment to your name or your business.
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Great question. Here's how:
On duties & taxes: Our logistics team knows the customs tariff system inside out. We classify products accurately and apply the right duty rates — often lower than what a non-specialist would assume — all within the legal framework. We also stay on top of trade agreements and preferential tariff programs that many importers aren't aware of, so you never overpay.
On shipping: Because we move volume — not just your box, but many shipments combined — we negotiate better freight rates with carriers than you could on your own. Those savings get passed on to you.
It's not magic. It's expertise and scale working in your favor — so your shipments cost less, without cutting corners on compliance or speed.
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There's no minimum. Whether it's a single sample carton, a small trial shipment, or a full container — we treat every order with the same care. You can start with just one box to test our service, and scale up whenever you're ready.
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Not unless you want them to. We use local shipping labels and domestic-looking tracking, so your customers receive their order like it came from a local warehouse. If you prefer to keep your product origin private, we make sure it stays that way.
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Yes and no. The price we quote is the price you pay — period. It includes pick-up from your supplier, shipping, customs clearance, duties, and door-to-door delivery. No hidden fees, no surprises, no last-minute charges.
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Usually within 1–3 business days, depending on your supplier's readiness and the pickup location. We move fast because we know time matters. Once we get the green light, we'll schedule pickup and keep you updated every step of the way.
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We provide full visibility at every stage:
Before it arrives in your country — we'll share the flight or vessel details so you know when it departs and when it's scheduled to land.
After it clears customs locally — we hand it over to a domestic courier like UPS or FedEx, or arrange truck delivery, and we provide the tracking number or delivery schedule.
In other words, once it's in your country, it works just like any local delivery — simple, trackable, and familiar.